Toril Design Tel: 0118 934 3426  

Customer Testimonials

Baby's First Christmas Present - Mummy in the City - Read Article Here

"I ordered a box from Toril Design to be shipped to the United States and could not be happier with the beautiful box. Dealing with Toril was wonderful. She quickly made a specialized box, exactly as I requested, and assured it was safely shipped from the U.K. to the U.S. Toril took the time to follow up with me during the shipment to track the package and make sure it arrived safely. This is a company that makes beautiful boxes and has excellent customer service." xxxxxx

Hi Toril,
I have received my dadís box and it is beautiful thank you so much. Decided just to give him it today as wasn't sure would be too much for Christmas Day and he absolutely loved it! He's amazed by it. Thank you for all your hard work and patience throughout the whole process. Would 100% recommend you to anyway and will use you again, hopefully for a much better occasion next time.
Thank you

Dear Toril,
I have just opened the parcel containing the box you made for me. I want to cry. It is absolutely beautiful. I just know that xxxxx will love it too. It is perfect, thank you so much for making it, and so quickly. I can't wait to give it to Chris so that she can place her memories of xxxxxx in it.
Thank you so much,
xxx xx

Hi Toril
The box looks absolutely perfect, just what we wanted and I know Mum was so very pleased with it . We will never get over losing Dad but your total dedication to designing this box and making sure it was right has helped us to keep him with Mum in the nicest way possible. So thanks once again and I think it goes without saying I will always recommend you to anyone who needs a box - but hopefully for a happier reason.
My very best regards

Hi Toril,
Thank you SO much for the beautiful Memory Box which arrived yesterday. I love it and I am sure xxxxxx's parents will too. I appreciate your help with this, your speedy service and your sensitivity.
Kindest regards.

Just wanted to let you know that I received the memory box on Friday and it is absolutely gorgeous!!!  Thank you so much it is now pride of place in xxxxx’s nursery.
Xxxxx (Ark Keepsake Box)
Dear Toril,
 You have wowed me once again! Thank you so much for the beautiful keepsake box and the lovely name plaque for xxxx - she will be so delighted. I opened it at school and all the staff were in raptures - one took your card out of my hand with great speed!
 Hopefully will be in touch again soon.
Kind regards,
 Xxxxxx (First Holy Communion keepsake box)

Hi Toril
Just to let you know everything is just perfect and gorgeous! Thanks.
Martha. (Heart keepsake box and girls roomsign)
Dear Toril,  just to let you know that the box has just arrived and its wonderful....thank you so very much, i just know its going to make a little man very happy.  Uou are such a clever girl, thank you for the tracking system, it helped a lot. Our best wishes to you,  enjoy the coming summer,
 xxx & xxx (Tailormade boys keepsake box)

Hi Toril
We've received the rosary bead box and just wanted to send you a quick thank you e-mail.
It's beautiful and I know our niece will love it!
Thanks again.
Xxxxx (First Communion Rosary Box)

Hi Toril - just to say, the clock arrived and it's fantastic. It's a really lovely item for our son's nursery.
Xxx (Train clock)

Hi Toril,
I got the box today and it's fantastic! Thanks so much!
xxxxxx (Butterfly Keepsake Box)

Hi Toril, 
I hope you are well and had a great weekend. 
I have received the box - Thank You very much, it is absolutely perfect!!  Just what I was looking for.  I am soo pleased with it and cannot Thank you enough for your help and support.  It is absolutely amazing and your attention to detail is outstanding :) Thank you again!!! And I will quite happily recommend you to anyone who is looking for a memory box of any sort.  
Kind Regards 

Hi Toril,
I just wanted to let you know that the box arrived today, safely and in one piece, and with a few days to spare!  As always, it's lovely and I'm very happy with it.
Thanks again,
Xxxxxx (First Holy Communion Rosary Box)

Hi Toril,
I received my order today and it was all lovely and perfect as usual.
Many thanks for dealing with it so quickly.I will be in touch again soon Im sure !
Kind regards,
Xxxxxxx (car and train moneyboxes)

Morning Toril,
Just Wanted to send you a quick email to say I have received the box and it is gorgeous!! Thank you so much for the quick turnaround. It's perfect and I know xxxxxxxx will love it.
Thank you again, no doubt I will speak to you soon
Xxxxxxxx (Train keepsake box)

Hi Toril,
Just to let you know that everything was received today.  Absolutely delighted, amazing and beautiful.
Thank you.
Xxx (Girls signs, trinket boxes and jewellery box)

Hi Toril,
Just to let you know that I received the box this morning and it is perfect!  Thank you so much for your help, and for getting it to me in time.  I'm sure xxxxxxx will love it! 
Thank you for being so helpful....if I ever need another box I will come to you, and will definitely recommend you to my friends! 
With best regards, 
xxxxx ( Pirate keepsake box)
Dear Toril
Thank you so much for the beautiful box which I ordered for a birthday gift, and which was delivered on Friday late afternoon.  It is beautiful and xxxxx will love it. She is a very 'girly' girl and loves all thing pink and feminine
Thanks also for your good wishes.
Yours in friendship
xxxxxxxxx (photo on canvas keepsake box)

Once again, I'm thrilled to advise that the box arrived here today. Who knew the postal service could be so efficient?
We're delighted with the box and looking forward to presenting it to the parents. I've passed the card on to another partner of the firm who is very keen to use it for family and friends.
As an aside, do you do deliveries worldwide? I ask because I'm going to emigrate to xxxxxxxx in early January 2013 and would like to be able to order them as gifts.Once again, thank you so much for your help and for getting this done, so beautifully, in such a tight deadline.
Kindest regards
xxxxxxxx (Butterfly keepsake box)

Hi Toril
Boxes are all here safe. What can I say? We are so pleased with the boxes. Great quality & the finishing touches with the decorations, little note inside & picture is beautiful. 
We already have 1 happy girl, and I'm about to get 2 more from school.
The room signs were a great surprise & we love them too - I'm wondering if the curly hair on Lexie's was a coincidence? Can I ask how much you could do 2 more signs for as we'd like them for daughter 4 (!) and my sisters little one too. I shall be recommending you to everyone!
Xxxx ( 3 x butterfly keepsake boxes)

The parcel arrived yesterday afternoon and I’m absolutely thrilled with it also many thanks indeed for the lovely heart sign you enclosed too!  I was delighted with the cream box I ordered for my first grandchild but wanted a different colour this time. I was a bit worried that it would be too pink if you know what I mean but it is not, it’s really beautiful and arrived well packed and safely.  Many thanks again,
regards xxxxxxxx (pink teddy keepsake box)

Thank you Toril, box received and I understand they are very thrilled with it, hopefully it will bring you more business, cos all of their friends and our families have young people who are about to start or who will shortly start making babies!! 
xxxxxx ( Princess keepsake box)

Hi Toril - the wedding box is wonderful and probably worth listing as a 'best product'!! Its not only beautifully made but a good place to store not only photograph albums but all the other bits of pieces of sentimental value to do with the wedding. 
Do hope the Spirit of Christmas Fair goes well. 
Best wishes, xxxxxxxx (wedding keepsake box)

Dear Sir/Madam
I would like to congratulate you on excellent customer service.  I received my order on Thursday 15 November and one of the heart shape plaques I had ordered the name had been spelt incorrectly.  I emailed you and today I have received a replacement.It is not very often that you get excellent customer service.
Kind regards
Xxxxxxxxx (4 heart roomsigns)

Hi Toril,
Love the box! Thank you so much, will be recommending to friends.
Have a great Christmas
xxxxxxx (tailormade keepsake box)

I just wanted to say I have just received my daughters (xxxxx and xxxx) two keepsake boxes and name plates that I ordered from you at the Spirit of Christmas fair.
They are just beautiful, I am delighted with them and my girls are going to love them. 
Thank you for the great service, they are here in plenty of time for their birthdays. 
Kind regards
Xxxx (Heart keepsake box and butterfly keepsake box)

Hi Toril,
The boxes have arrived and I'm blown away. They are absolutely beautiful. I have only had a brief look due to my daughter being awake (I really don't want anything to spoil them). Will take a much longer look when she goes down for a nap after lunch.
Just thought I would drop a line so that you know they have arrived safely. Many thanks and best wishes,
Xxxx  (2 tailor made boxes)

Hi Toril
Received delivery today - the clocks are lovely - so pretty, and the signs are a very kind gift.
Completely happy with purchase.
Many thanks for your hard work and brilliant products - just can't wait to get then up in my daughters bedrooms - roll on Christmas!
Kind regards and thanks again
Xxxxx (butterfly and heart clock)

Hi Toril,
Just to let you know, the parcel arrived safe and sound on Tuesday (as per your details below), so a huge thank you!I also wanted to let you know that the keepsake box for xxxxxxxxx is every bit as beautiful as I had hoped for. I am so delighted and can't wait for Xmas day to show all the family!!!
Thank you again.Hope you and your family have a wonderful Christmas, and wishing you all the best for 2013! I have no doubt that I will be in touch again soon to buy something else from Toril Design. Keep it up, as your work is beautiful.
Best regards
Xxxxxxx (butterfly keepsake box)

Hi Toril
I just wanted to thank you for the stunning money box you made for my nephew xxxxxxx. It was gorgeous and the presentation was perfect! 
I will definitely order from you again! 
Many Thanks
xxxxxx (ark money box)

I just wanted to let you know that I think you did a wonderful job with the memory box for my late son xxx. I think it is beautiful and now feel like we are looking after all our physical cherished memories properly for him.Thank you so much for all the work you put in to it and for your kindness and sensitivity.                                                                                                               xxx x (memory box for a very special little boy)

Dear Toril
The keepsake box for xxxxxxx arrived this morning.
Thank you so much it is really beautifully made and I'm sure that he will treasure it forever. And it was really kind of you to make the lovely name plate, it will take pride of place on his bedroom door.
Thank you very very much.
I will be in touch again to arrange for a clock for xxxxxxx's room for Christmas.
Keep making your beautiful gifts, we love them.
Best wishes
Xxxx xxxxx (ark design clock)

Hi Toril
The box has just been delivered and looks fantastic! xxxxx will be so pleased. Thank you so much. Will be in touch later in the year for one for my son!
Thank you again for rushing it through for us. It is much appreciated. 
Xxxxxxx ( princess keepsake box)

Hi Toril,
Just wanted to let you know that I have just received my order, thank you. The products are absolutely beautiful and the detail is amazing. I am really pleased. Thanks again!
Kind regards
xxx ( tailormade keepsake box)

I have just seen my order & I absolutely love it.
My daughter loves everything I showed her for her cousin & her friends.
I am delighted with products & I will definitely use your site again. 
Thanks again 
xxxxx x :-)  ( 4 x trinket boxes for girls)

Hi Toril 
Just to let you know that xxxxx's box has arrived safe and sound. I am so pleased with it and now hope that it is received on Sunday with the same wow, really think it will. 
So thank you so much for all your trouble and rest assured that you will be recommended to anyone who needs that special box. As for myself I would not hesitate to contact you should I need anything in the future. Best wishes for all future success and thanks again 
xxxxxxx (car keepsake box)

Hi Toril,
Clock arrived today. Thank you so so much!! It is amazing! I really really love it!The red in the lettering works so well with the fire engines!
Thanks for the amazingly personal service.I will spread the word to friends!
Xxxxxx (fire engine clock)

Hi Toril,
Just wanted to let you know that the box arrived safely on Saturday, as with the one I have and the one I bought for a friend two years ago it is beautiful. Not only is the box beautiful but I am always pleased with the service and no doubt I shall be back in the future.
A happy customer,
Xxxxx (car keepsake box)

Thank you so much, the box has just arrived and made us all cry.  It is beautiful and we will definitely be recommending you to everybody.
It is the last thing we can do for the parents and what a fabulous keepsake.
Thank you once again for a brilliant service.
Xxxxx (bereavement memory box)

Hi Toril
I just took delivery of the memory box - it is absolutely delightful. Thank you so much. You've done a grand job.
Best wishes
Xxxxxx (school keepsake box)

Hi Toril
The box is amazing, thank you so so much. I showed my son and his friend and they both thought it was "really cool".
I think xxxxxxx mum may need some tissues handy when he opens it.
Thanks again
Xxxxxxxx (football keepsake box)

~ Wooden Keepsake Boxes, Memory Boxes and Clocks personalised by Toril Design! ~